Payment & Shipping
Online Payments:
We offer a secure one-time payment at checkout using a credit or debit card for both international and local customers. Jamaican customers can also complete payments via direct NCB bank transfer.
Shipping/Delivery:
Most products have a 1-3 week processing time.
International orders are shipped in 2-4 business days via DHL.
Local orders are delivered Islandwide via knutsford express.
DISCLAIMER: We are not responsible for delays caused by shipping carriers, customs processing or incorrect addresses provided at checkout.
Please ensure your shipping details are correct before placing your order.
Return & Refund Policy
For any order inquiries, please contact us at:
naturalzistahair@gmail.com
-Naturalzista hair
All Sales Are Final
Due to the custom made to order and handmade nature of our products, all sales are final. We do not offer returns, refunds or exchanges once an order is placed. Digital products are also non-refundable.
Order Changes or Cancellations
Orders may be changed or cancelled within 24 hours of purchase. After this time, your order may already be in production and cannot be modified or cancelled.
Digital products
All rights, including copyright in this website, are owned by Naturalzista Hair Company. Any use of the website or its contents, including copying, storing or resharing them in whole or part, other than for personal and non-commercial use, is prohibited without permission. You may not modify, distribute or repost any online tutorials.
